EIKO CO., LTD. (the “Company”) establishes this Privacy Policy to ensure that personal information entrusted to us is handled and protected appropriately.
1. Information We Collect
When you make an inquiry or request a quotation, we may collect your name, company or business name, department, email address, telephone number, inquiry details, and other information you enter or provide.
2. Purposes of Use
- Responding to inquiries and consultations
- Providing proposals and quotations concerning products, sourcing, import/export, OEM, translation, interpreting, and related services
- Performing contracts, transactions, deliveries, and after-sales support
- Improving our services and providing necessary notices
- Complying with applicable laws and regulations
3. Disclosure to Third Parties
Except where required by law, we will not provide personal information to third parties without the individual’s consent. However, to the extent necessary to respond to a request, we may share information with suppliers, manufacturers, logistics providers, and other service providers in Japan or overseas. In such cases, we limit the information shared to what is necessary and endeavor to manage it appropriately.
4. Security Measures
We implement necessary and appropriate security measures to prevent leakage, loss, alteration, unauthorized access, and other improper handling of personal information.
5. Disclosure, Correction, Suspension of Use, and Deletion
If an individual requests disclosure, correction, suspension of use, deletion, or similar action regarding personal information, we will verify the individual’s identity and respond appropriately in accordance with applicable laws and regulations.
6. Cookies and Analytics Tools
This website uses Google Analytics, an analytics service provided by Google LLC, to understand website usage and improve our content and services. Google Analytics uses cookies and similar technologies to collect information such as pages viewed, dates and times of access, device and browser type, and approximate geographic area.
We do not send Google Analytics information that directly identifies an individual, such as names, email addresses, or telephone numbers. Collected information is managed in accordance with Google’s privacy policy and terms. For details on how Google uses data, please see Google’s explanation page.
You can disable cookies in your browser settings. You can also stop Google Analytics measurement by using the Google Analytics Opt-out Browser Add-on. Disabling cookies may prevent some functions of this website from working correctly.
7. Retention Period
Personal information and submission records received through our inquiry forms are generally retained for 12 months to manage responses, prevent duplicate handling, and improve our services, and are then securely deleted. Information required for transactions, contracts, legal obligations, or dispute resolution may be retained for the necessary period.
8. Changes to This Policy
We may revise this Policy in response to changes in laws, regulations, or our services. The revised Policy takes effect when it is posted on this website.
9. Contact
EIKO CO., LTD.
6-5-15 Minamiterakata-higashidori, Moriguchi, Osaka 570-0043, Japan
Tel: +81-6-7163-4575
Contact Form
Effective date: August 14, 2026